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OUR PRODUCTS |
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Products may be delivered in bud to ensure longer life. Some Products may be
harmful or poisonous - please contact us if you require further information before submitting an order. |
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All Products are subject to availability. In the event of any supply
difficulties, we reserve the right to substitute a Product of equivalent value and quality without notice. |
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In the event that we are unable to supply the Product or any substitute product
to you at all, we shall notify you as soon as is reasonably possible and shall reimburse your payment in full and in any event no later than 30 days after the
intended delivery date. |
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PRICES |
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Prices listed in our website are valid for at least 14 days. Prices for flowers
and gifts include VAT for deliveries within the UK, Republic of Ireland and Channel Islands, but exclude Delivery. The current charges for Delivery in the UK
is £ 5.00. |
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SEASONAL PRICING |
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Our prices are dictated by market forces and the what we pay to our suppliers to
get the very best quality varies daily. At periods of maximum demand such as Christmas, Valentines Day and Mothering Sunday this price increases considerably
and this should be borne in mind when ordering. |
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ORDERS / PAYMENT |
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When completing the order you shall be required to provide us with your complete personal details, including accurate
postcode, together with those of the intended recipient and all necessary payment details. |
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As soon as we receive your submitted order we will send an e-mail confirming
your order details and advising you that your order is being processed. |
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This site uses Secure Socket Layer technology, all information is encrypted
using 128bit encryption before being sent. You can contact the person responsible for security at the following address
webmaster@edithwilmot.com
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Orders cannot be accepted from customers under the age of eighteen (18)
years. |
CANCELLATION POLICY
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CANCELLATION of Non Perishable Goods. |
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We abide by the new Consumer Protection (Distance Selling) Regulations 2000,
where an order for non perishable items may be cancelled within 8 working days of you receiving the goods. |
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Under the Distance Selling Regulations, cancellation rights can only be claimed
if the goods are returned in the same condition in which they arrived at your premises. |
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You, the customer, must pay the cost of returning the goods. The cost of the
goods will be refunded within 30 days, irrespective of as to whether the goods have been returned within 30 days. A deduction may be made from any refund to
cover the direct cost of collecting the goods where they have not been returned as requested by the customer. |
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CANCELLATION of Perishable Goods. |
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Orders may be amended or cancelled up to 24 hours before the intended delivery
date for UK, Republic of Ireland and Channel Islands. |
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To amend or cancel your order, please contact Edith Wilmot Florists from 9am
until 5pm Monday to Saturday using the contact details below. |
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You are entitled to cancel any payment at any time where fraudulent use has been
made of your credit or debit card by another person not acting on behalf of you or as your agent and to be re-credited by us to the extent that such sums are
not reimbursed by the card issuer in such circumstances. |
